A Little About Me
I’m driven by curiosity, to question, to create, to understand how things work, and to learn why. Fascinated by the intersection between tech, Business and Life. Intrigued by design, traveling, photography, music, strategy, writing, art, philosophy, fabulous food, plantations and even better conversations. Seeking to be inspired, to envision the unlikely, to work hard for things that are worth it, and to be surrounded by those who bring out the best in me.
Product Manager & Business Analyst
"If you want to walk fast, walk alone. But if you want to walk far, walk together." I abide by this quote by Ratan Tata. In the beautiful life given by God i thought of few goals in life from which, few I have achieved and long way to go! However, to achieve that I work HARD+SMART.
With around 6+ years of professional experience, I have worked with some of well known MNC's such as TCS, Better Mortgage, innovative startup GENLEAP and currently working with AECC Global . I am an all round product enthusiast and have passion to develop innovative solutions that combine cutting-edge technology with a deep understanding of customer needs.
As a Product Manager my role is to understand 'why's' (the problem) and to offer the best possible solutions, love exploring different products/app. At the end of the day, my goal is to view the product and its features from the eyes of the user and to create an optimized experience that eases pain points and brings joy.
Facts
"I Love what I do and love helping others succeed at what they love to do."
+ Years Experience
Projects successfully Completed
+ Freelancing projects delivered
+Network on LinkedIn
Resume
Summary
Rich Industry experience and proven track record in Product Management, Business Analysis, business operations, client management, new business development, Project Management and UAT. Recognized as a visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analytics with business strategy, to meet business objectives within acceptable levels of risk. Equipped with excellent communication skills, work ethics, and possesses a strong sense of leadership with a commendable record of accomplishment. Proficient in Waterfall and Scrum/Agile development environments and well-versed with hands-on experience in MS office suite, Tableau, Looker and Zoho Analytics.
Key Projects
Domain: Ed-Tech| Figma, JIRA, Excel, Confluence, Zoho CRM, Miro, Cawemo, Zoho One |Mar '22 - Present
- Objective: As a PM my role is to understand 'why's' (the problem) and to offer the best possible solutions, love exploring different products/app.
- Key Achievement: Go-live of Invoicing System ensuring data integrity
Domain: Ed-Tech| JIRA, Excel, Confluence, Postman|Mar '22 - Present
- Objective: Develop, negotiate and finalize user stories & Work with product and engineering to reproduce and help resolve bugs
- Key Achievement: Go-live of Alpha phase ensuring maximum quality
Domain: Banking| Looker, JIRA, Tableau, Encompass |Jun '20 - Mar' 22
- Objective: Mortgage process to find ways to streamline, simplify, and deliver a radically transparent experience
- Key Achievement: Increased number of files reviewed in my team by 12% and created dashboard for Realtor data
Domain: Pharmaceutical| JIRA, IBM Doors, confluence, SharePoint| Jul '18 - Jun '20
- Objective: Preparation of validation plans Risk assessment, User Requirement specification, UAT (OQ/PQ) and change control
- Key Achievement: Accelerated average QA testing turn-around time by 25% or more, allowing team to accept more testing projects without increasing manpower
Professional Experience
AECC Global, Gurugram, IN
Product Manager
- Led B2B and B2C product integrations with Zoho CRM, boosting user engagement and conversion rates by 33%, implementing Contact ASAP logic driving Q2 revenue to 4M INR
- Delivered 5 major CRM integrations, increasing overall revenue by 20%
- Led the Engage project, increasing the key metrics of lead-to-meeting conversion rates by 10% quarterly
- Analysed 50K+ leads and ran 20+ experiments to identify key bottlenecks and opportunities for improving conversion rates, optimizing processes to enhance counsellor productivity by 15%
- Rebuilt the platform from Zoho CRM to a web app in 6 months, increasing invoice processing volume by 50% and reducing payment disputes and processing time by 30%
GenLeap, Gurugram, IN
Consultant/ Business Analyst
- Prepared a prioritized backlog of work with Product Owner, UX and Engineering team to achieve 110% productivity
- Coacted with business personnel to identify requirement changes and communicate the changes to design and development teams.
- Tailored requirement gathering and documenting the specifications as per the requirement.
- Aligned in all the scrum activities – sprint planning, daily stand-up, sprint demo, and retrospective.
- Directed detailed specifications for the product features so they are clearly understood by the development teams.
Better Mortgage, Gurugram, IN
Special Circumstances Analyst
- Monitored various team during Final review of the conventional loan product to increase target by 120%.
- Constructed Tableau / Looker dashboards for marketing and product effectiveness, and business trends/drivers and job aids to reduce errors.
- Worked as a liaison between the borrower, Underwriting team, and stakeholders through Pre-Underwriting and Final review of the conventional loan product.
- Analyzed & calculated the assets, Credit & income as per Fannie Mae guidelines.
Tata Consultancy Services, Gurugram, IN
Validation Analyst
- Fashioned a business intelligence dashboard using Tableau Desktop, to deliver the complete business Reports.
- Organizing projects through status meetings, weekly reports, identifying the risks, and tracking issues.
- Performed SQL queries for retrieving data, from the database, generating ad-hoc reports, and conducting data validation testing.
- Created BRD, FRD, Process Flow Diagrams, and Generating reports.
- Managed requirement traceability matrices in excel to track requirements and correlate them with the conducted test cases
- Involved in various phases of software development by collaborating with designers, developers and testers for requirement mapping and coverage under phases such as Use-Case mapping, Test Strategy, Functional Testing, UAT & Business Process Testing
Education
Bachelor of Technology & Information Technology
2014 - 2018
Banasthali University, Rajasthan, India
I'm grateful for these four years away from home. Place where I learned how to articulate my ideas, competed twice in state championships (Basket Ball), fell in love with learning, facilitated service events for the local community, and discovered a passion for the Tech. And importantly, it was at Banasthali where I felt like I could finally be my weird self.
CERTIFICATIONS
- General Management for Aspiring Women Entrepreneurs| IIM Jammu
- Product Management| Great Learning Academy
- Business Analyst Expert Certification| LinkedIn
- Salesforce Essential Training | LinkedIn
- Data Analytics for Business Professional | LinkedIn
- Google Analytics | Google Analytics for Business
- Tableau Analyst | Tableau Software
- Project Management foundations Certification | PMI
- ISTQB Agile Testing Certification | Udemy
Achievements
- Received Customer Appreciation certificate for extraordinary work in Projects | TCS | Better Mortgage
- Two times On the Spot Award winner | TCS
ADDITIONAL INFORMATION
- Campus Ambassador of eDC, BECon’18 IIT Delhi| Exodia, IIT Mandi | AAHVAAN'18, DTU | Kashiyatra, IIT BHU Internshala Student Partner (ISP 9.0)
- NCC & NSS
- State Level Basket Ball Player
- Volunteer at TCS Maitree, Nihar Shanti Amla Pathshala and Leaders for Tomorro
Product Case Studies
I’m passionate about creating unique, modern & functional user experience designs and always enjoy the variety and working on challenging projects. I care about the details and believe design should aim to push the envelope and serve a purpose. Create new rather than fixing.
Travel Diaries
I am a Traveler, an Explorer, an Adventurer, and a Backpacker. For me, traveling has not only been something that I do, but it has been something that has become a part of me and that's why I say Travelorhythm is born out of my commitment to travel. What really excites me are the destination captured moments so that you can have the best experience pictures of your dream location. When I'm not traveling, you would find me blogging about travel experiences or munching on Momos.
Want to use one of the following images on your blog for non-commercial purposes? Feel free with the following credit.
Travel Experiences
I share all my best travel hacks, tips, and advice to help you travel in style (even on a budget!
Brands I have worked with:
GenDiscover Products helps you identify your unique qualities using the power of three sciences - Genomics, Astromancy and Psychometrics.
GenLeap
Gurgaon, IN
Better is a digital-first homeownership company whose services included mortgage, real estate, title, and homeowners insurance.
Better Mortgage
Gurgaon, IN
Tata Consultancy Services is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.
Tata Consultancy Services
Gurgaon, IN
AECC Global is an international education consultancy that helps students find and enroll in educational programs abroad, offering personalized guidance and support throughout the application process.
